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F.A.Qs

Frequently asked questions

What is a catheter, and what is its purpose?

A catheter is a thin, flexible tube designed for various medical purposes. It’s commonly used to drain urine from the bladder or deliver medication directly into the bloodstream.

What types of catheters do you offer?

We offer a wide range of catheters, including Foley catheters, intermittent catheters, male external catheters, and specialty catheters for specific medical needs.

How do I choose the right catheter for my needs?

Selecting the appropriate catheter depends on your specific medical condition and requirements. Consult with your healthcare provider for personalized recommendations. We can also assist you in choosing the right catheter based on your situation.

Are your catheters available in different sizes?

Yes, our catheters come in various sizes to accommodate individual needs. Your healthcare provider will determine the correct size for you.

Are your catheters sterile and safe to use?

Yes, all our catheters are sterile and manufactured following strict quality control standards to ensure safety and effectiveness.

How do I clean and maintain my catheter?

Proper catheter care is essential. Follow your healthcare provider’s instructions for cleaning and maintenance. We can provide guidance on catheter care best practices.

Do you offer discreet packaging and delivery?

Yes, we prioritize discreet packaging and delivery to respect your privacy and ensure your comfort.

What is the ordering process, and how long does shipping take?

To order catheters, simply visit our website or contact our customer service team. Shipping times may vary depending on your location and the specific catheter you require. We will provide estimated delivery times during the ordering proces

Do you accept insurance for catheter purchases?

We work with various insurance providers and can assist you in verifying your coverage and processing insurance claims.

What if I have a problem with my catheter or need customer support?

If you encounter any issues with your catheter or have questions, please contact our customer support team. We are here to help you with any concerns or problems you may have.

Can I set up recurring orders for catheters?

Yes, we offer a convenient subscription service for recurring catheter orders. This ensures you receive your catheters on time without the hassle of reordering.

What payment options do you accept?

We accept various payment methods, including credit cards, debit cards, and electronic fund transfers. You can choose the option that suits you best during the checkout process.

Ask Us …

Have questions ?

If you have any further questions or need more information, please don’t hesitate to contact our customer service team. We are here to assist you with all your catheter supply needs.

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